Terms & Conditions

This contract describes the general terms and conditions (the "General Terms and Conditions") applicable to the use of the services offered by "tabacosdelsur.com.ar" (also called "Tabacos del Sur"), ("the Services") within the site www.tabacosdelsur.com.ar (or the "site"). Any person (hereinafter "User" or plural "Users") who wishes to access and / or use the site or the Services may do so subject to the respective General Terms and Conditions, together with all other policies and principles governing Tabacos del South and which are incorporated herein by reference.

Any person who does not accept these general terms and conditions, which are mandatory and binding, must refrain from using the site and / or the services.

The User must read, understand and accept all the conditions established in the General Terms and Conditions and in the Privacy Policies as well as in the other documents incorporated therein by reference, prior to registration as a User of Tabacos del Sur, opting for express way to receive them and all other information by digital means.

The general conditions and terms, such as the documents and policies that frame the operation of "tabacosdelsur.com.ar", may be modified at any time with the effect of immediate validity of being made public on the site, indicating the date and time of the change.

The Services are only available to people who have the legal capacity to contract. The services that do not have that capacity, minors and / or Users of Tabacos del Sur who have been temporarily suspended or permanently disabled may not use the services. If you are registering a User as a Company, you must have the capacity to contract on behalf of such entity and to bind it in the terms of this Agreement.

Your registration occurs when you proceed to complete the shopping cart form with the personal data contained in it and register a purchase order, the purchase conditions present on this website are automatically accepted.

Tabacos del Sur reserves the right to refuse any registration request or to cancel a previously accepted registration, without being obliged to communicate or explain the reasons for its decision and without generating any right to compensation or compensation.

"Tabacosdelsur.com.ar" undertakes not to disclose customer data collected through product order forms and / or contact. The user agrees that our site sends news to the client-user, promotions that may be of interest, or to request surveys to improve the service. The mechanism will be provided so that if you do not wish to receive information, you will notify the Company at any time.

"Tabacosdelsur.com.ar" offers the user to buy within the scope of the Argentine Republic, through the Internet via online. To do this you must visit the Site, observe the catalogs, their prices indicated and follow the steps with ease until completing the process and get to issue the Order of Order. We do not offer our own points of sale to the public.

To acquire the Products offered on the Site, Registered Users must provide certain personal data. Your personal information is processed and stored on servers or magnetic media that maintain high standards of security and protection, both physical and technological. For more information on the privacy of Personal Data and cases in which personal information will be disclosed, you can consult our Privacy Policies. Tabacos del Sur reserves the right to request documentation proving identity and / or additional data on the means of payment used for the purpose of corroborating Personal Data and purchase security, as well as temporarily or permanently suspending those Users whose data They could not be confirmed and verified. In these cases, Tabacos del Sur may cancel the purchase made, without generating any right to compensation, payment and / or compensation. By using the Site, the User / Client is responsible for the care of the confidentiality of his account and password as well as the veracity of the information provided by him. Based on what is specified herein, the Client / User is responsible for everything that is recorded in their account.

In the event that offers and promotions of Products are made, these will be valid for purchases made from the date of commencement of the same, until the end of the offer as set forth in the Site. The terms and conditions thereof will be communicated on the Site, and will always be subject to the existence in stock of the Products offered. It is expressly stated that Tabacos del Sur is not responsible for the reimbursements that must be made by banks issuing credit cards with respect to the current promotions, said issuing entities being solely responsible for making the corresponding refund in a timely manner.

To buy follow these steps: 1. Quickly find any Product in any of these two ways: • With the search engine located at the top of the site. It will recommend the main categories that include the words you are entering. • Using the category bar that appears just below the search engine. 2. Once you found the Product you want to buy, add it to your purchase. 3. When you have all the Products added, you can go to pay. Click on the shopping cart and then on “Pay now”. 4. Choose the shipping method according to your preferences. Complete the requested data to continue. 5. Choose the payment method, complete the billing information and click on “Pay” to complete the purchase process. Clarifications on your purchase: • Your declaration of willingness to purchase and confirmation of acceptance of the terms of use is issued by pressing the "Pay now" button. The acceptance of the offer by Tabacos del Sur takes place with the confirmation in the form of shipment of the Product. • Purchase is subject to stock availability. • When you make the purchase, your confirmation will be sent to your e-mail box with the instructions to withdraw or receive your Product. • The sale of the Product does not take place until Tabacos del Sur has not successfully registered the payment. In case of not succeeding with the first collection attempt (eg because the indicated account does not exist or does not have sufficient balance, the credit card number is wrong or is at the limit) the sale will not occur of the same.

The products offered by Tabacosdelsur.com.ar, correspond to own and third-party catalogs, importers, wholesalers, distributors and companies with which commercial alliances have been formed. Therefore, the merchandise and products offered may or may not be in existence, in the stocks at the time of your offer or order. Tabacosdelsur.com.ar assumes no responsibility for operations that are not concluded for this reason, not giving rise to any type of claim by the User. In cases where an order cannot be fulfilled or completed, Tabacosdelsur.com.ar, undertakes to contact the User via e-mail in order to inform him about the situation presented and propose the best solution in this regard, either With replacements, likely waiting for replacement, partial shipping, and all other possible solutions to meet your requirement.

All values ​​are expressed in Argentine Pesos ($ Argentine).

Mailboxes will not be accepted as shipping addresses. The shipping costs are those that “tabacosdelsur.com.ar” establishes depending on the conditions and modalities and can be modified by indicating them in the steps prior to the closing of the operations and in the frequent questions of the site. The User will sign the corresponding receipt of the shipment, as proof of receipt. The delay in the delivery of the products, consists of two conditions: 1) The Availability of the product and / or products and; 2) OCA Delivery Time. Normally the output of our company of existing products in stock is 2 (two) to 3 (three) days and the delivery of 7 (seven) days, being a total of 9 (nine) to 10 (ten) days. although these times may have variations depending on the location of the destination indicated by the User. For the times indicated above, business days must be calculated. When the order is integrated with more than two items, and some of them are not available, the Company will contact the User in order to agree on the best way to send the order, either totally, partially or with replacements. The home mail service by private mail contemplates the delivery to a person over 18 years of age with documentation proving their identity at the address completed by the User at the time of purchase, without the need for express authorization from the same.

In the case of home delivery, the address will be visited twice if the delivery is not completed, the Product will remain in the branch of the private mail closest to the destination for the next 5 consecutive days where it can be removed by the recipient of the shipment under presentation of DNI. After 5 consecutive days in the branch of the private mail, you will return to the nearest deposit of the private mail and will be returned to Tabacos del Sur for the management of the corresponding credit.

Shipping costs are determined for those made within the scope of the Argentine Republic. They may vary and will be effective as of the date on which the Order Order summary screen is indicated.

In the cases in which the products requested by the User cannot be delivered for reasons motivated by lack of stock in our company, or of the supplier, have been permanently or temporarily discontinued, totally, or in the form of presentation, species, quantity of Packaging, or any other reason, the Company will communicate with the User to inform him of the situation and propose variants or replacement of products. If an agreed replacement is completed, the replacement products will be sent to you. Otherwise, the amount paid will be sent as indicated above.

All shipments are tracked by entering a web address that Tabacosdelsur reports on each purchase, giving a tracking link indicating the guide number that will be informed to the user once their order has been placed. For any information, the user must provide the order number assigned to their purchase via email, in order to inform them of the status of their purchase.

All products have a guarantee of return of 7 (seven) calendar days, as long as it is in the same conditions at the time of receipt.

The User may cancel an order by sending an email to “Tabacosdelsur.com.ar” informing the order number he wants to cancel. If the order has already been processed and sent, the User must not receive the package and reject it by informing the Mail that it is returned to the sender. All transport costs arising from the cancellation will be exclusively paid by the customer.

In cases where returns are accepted, for prior reference, agreement and acceptance via e-mail with Tabacosdelsur.com.ar, they will be made under the following conditions: a) The products must be returned without signs of use or deterioration- in their packaging Original with all its accessories and manuals. b) Imported products must have their fiscal stamp affixed without adulteration; c) The products must not have signs of use, or dirt, or have been reconditioned. The expenses of the returned product will be borne by the User, unless the reason for the return or exchange was the responsibility of Tabacosdelsur.com.ar, by mistake of the product sent or is defective from the origin.

All purchases will have their corresponding type "C" invoice sent in pdf format to the buyer's electronic mail and issued by the owner of "Tabacosdelsur.com.ar", according to the information on our website.

The Company is not responsible for any damage, damage or loss to the User for failures in the system, on the server or on the Internet, nor will it be responsible for any virus that could infect the User's equipment as a result of access, use or examination from your web site or following any transfer of data, links, files, images, texts contained therein.

Availability of the tabcosdelsur.com.ar service reserves the right to modify at any time the scope and functions of its website, to limit or cancel them. Although we strive to offer our service without technical discomfort, in particular, maintenance work, continuation of development, data loss, intermittence in the Internet service and / or other inconvenience may limit and / or partially interrupt the possibilities of use . Tabacos del Sur does not therefore assume any guarantee about the availability of the service or the absence of technical inconvenience or data loss.

Modifications in these Terms and Conditions of Tabacos del Sur. Tabacos del Sur may adapt or modify, in whole or in part, at any time and at its sole discretion, these conditions of use, for example, to implement legal requirements or take into account operational modifications. These changes and implementations will be effective from the moment they are published or inserted in the Site or since they are notified to the User by any form of contact, whichever comes first. Therefore, we suggest you visit us periodically.

In the event that specific provisions of these General Contracting Conditions or of the contract concluded with the contracting party were ineffective in whole or in part, this will not affect the effectiveness of the rest of the contract. This agreement will be governed in all its points by the laws in force in the Argentine Republic, which may be consulted at the following site: www.mecon.gov.ar. Any dispute arising from this agreement, its existence, validity, interpretation, scope or compliance, will be submitted to the ordinary courts of the Federal Capital.

Intellectual Property Tabacos del sur reserves all intellectual property rights and other rights on the service as well as on the published contents, information, images, videos and databases (hereinafter referred to as "protected property"). Therefore, any modification, reproduction, publication, transmission to third parties and / or other use or exploitation of the protected property is expressly prohibited without the prior written consent of the Company. No action or use of device, software, or other means tending to interfere with both the activities and operations of Tabacos del Sur and the offers, descriptions, accounts or databases of Tabacos del sur is allowed. Any interference, attempt or activity in violation or contrary to the laws on intellectual property rights and / or the prohibitions stipulated in this contract will make the person responsible for the relevant legal actions, and the sanctions provided for by this agreement, as well as hold him liable to indemnify the damages caused.

The sale of all products for sale in the "Tobacco" category to persons under 18 years of age is strictly prohibited. Also, complying with current legal regulations, we clarify: "Smoking is harmful to health. Law 23.344".